We love getting feedback from our customers. Read what a few have to say about Dunkirk Hardware & Home Center and our designer, Jim Walker.
"Wanted to send a HUGE shout out to Dunkirk Hardware & Home Center for their wonderful customer service. They went above and beyond to make sure I was happy with the tool I rented." – Mike B.
"I used Jim Walker as my kitchen designer when we decided to remodel our entire kitchen. We had added an addition to our kitchen, so the layout was completely different from the original kitchen. We were starting with a blank slate and didn't know exactly what we were looking for. We went to several designers and ended up using Jim Walker. He was very helpful, patient, and honest. He always met with us when we needed to go over things and was always willing to change the design to meet our needs. There were several revisions to the first plan, but Jim was always helpful and listened to our idea's. I would definitely recommend Jim for any Kitchen Project." – B. G.
"Since moving in our new home in October 2014, we have had the chance to celebrate Thanksgiving and Christmas with our families here in our humble abode. As we enter into 2015, Danny and I wanted to take this time to thank you, Do It Best Hardware and especially Jim Walker for the wonderful service we received during our construction. We are very proud to show-off our kitchen to our guests and share stories of the great experiences we had working with Jim. His knowledge, experience and expert advice, along with his truthful opinions are a testament to his ethics as well as his dedication to ensuring a job well done. He probably had no idea of the challenges he would face when he first met me. I started at one end of the design spectrum for the kitchen and baths and went to the total opposite end of the spectrum. At no time did Jim get frustrated with my indecisiveness.
Danny and I are so very happy with our kitchen and baths. As I stated, we wanted to take this time to express our gratitude as well as our appreciation. There is no doubt that we will refer any of our friends or, even any of Danny's business associates who are in the process of remodeling. We would like to wish the best of luck to you and your establishment in 2015. If you would please give Jim the attached letter, it would be greatly appreciated." – Dan & Julie W.
"Great, simply clearly GREAT.
Once again Ashley and Bruce were Prompt, Pleasant and Professional! They both clearly get it and got me as a Customer Now and in the FUTURE. They understand, pursue and provide 100% Customer TOTAL Satisfaction! They found the replacement parts and provided first person instructions, which allowed me to make the required repairs! Thereby avoiding a delay in using the lamp and a very expensive repair BILL!
They 'Bruce", transported the 'wall board' and LOADED in my SUV for FREE. (I have recently experienced several Medical set backs and appreciated and required their direct hands-on involvement!" – Angie's List Member
"Great! The first outcome was a Total success. I enjoyed the personalized service provided by dedicated and knowledgable service professionals. I was greeted as I entered the store. I was escorted to the correct location and provided with the specific equipment to address my needs to stop the flooding of my basement. The drain element was customized to insure that my problem would not happen again. The price was good. The service was exceptional and the People (Bill, Cindy and Cathy W. were OUTSTANDING!)." – Angie's List Member